Organisational Development

SGS has extensive experience in offering consulting services in organisation development and research. These services have been offered since its inception in 2002.

The key service offerings as illustrated include:

Strategy design and development – is the overall direction an organisation takes to achieve its programmatic success, taking account of the socio-economic, political, cultural and other contextual realities that confront it. Strategy defines how the organisation will utilise its resources, skills and knowledge of its employees, financial and material resources to meet its vision and goals. Strategy development is normally preceded by an evaluation process.

SGS has experience in results based management, outcomes mapping, the logical framework and other models, and developed strategies for CSOs, from local, regional to global, the UN system, Global Fund for HIV, AIDS and TB, and regional economic communities such as SADC, SADCPF and EAC.

Monitoring and evaluation – is a systematic process of collecting and analysing data to assess the progress and effectiveness of a program, project, or policy, and to make evidence-based decisions for improvement and accountability purposes. SGS has acted as external evaluator to a number of organisations and also has experience in using the OECD DAC evaluation criteria.

Research – is a systematic and scientific investigation of a particular subject or problem, using a variety of methods and techniques to collect and analyse data, with the aim of generating new knowledge, solving problems, or improving existing practices. SGS has research experience that extends from longitudinal studies, participatory action research, quantitative and qualitative research approaches.

Succession planning and management – is the strategic process of identifying and developing potential future leaders within an organisation to ensure a smooth transition of key roles and responsibilities when current leaders retire, resign, or otherwise leave their positions. SGS has done a number of governance and management development processes, including succession planning.

What people say about SGS Consulting

“On behalf of the World Connect Malawi team, I would like to express my heartfelt thanks for the great work and support you rendered to us last week. Your presence made a huge difference and I believe we have planted a seed that will grow exponentially in the coming years. Feel appreciated”.

Frank Kasonga

World Connect, Country Director

"It is our hope that you arrived back home safely. Blessings to your families. It is not easy to express our heartfelt gratitude that expresses our feelings to be with you for almost 10 days in Tanzania. It was an educational, learning and joyful period for us all. You made our minds repositioned, and made our visions rethoutfully. It was a period to agree that change is inevitable and a new TCFN is possible. Thank you for your tolerance that is obvious to human-beings. It is our expectation that in the very near future we will be proud with a new and unique strategic plan. These all are possible because of you! We wish you all the best and hopefully, having the strategic plan is a beginning of the successful and sustainable TCFN operations. Again, thank you so much for staying and working with the TCFN team and welcome again to Tanzania".

Mwadhini Myanza

Executive Secretary Tanzania Community Foundation Network

SGS Consulting has been instrumental in ICA’s growth and development into a Community Foundation of note on the African continent. We’ve made strong strides, we’ve built slowly but we built deliberately and with the support of SGS Consulting we have been able to put in place systems and procedures that have cemented the Community Foundation as one of the strong ones on our continent. We want to appreciate the ongoing and constant support of SGS Consulting over many years to ICA

Jeremy Maarman

Director Initiative for Community Advancement (ICA)

Dear Shaun, On behalf of the Board, the Conference Organizing Committee, and Members of the East Africa Philanthropy Network (EAPN), I want to express my deepest gratitude for your exceptional contributions as a Moderator at the 8th East Africa Philanthropy Conference. Your ability to ignite, challenge conventional wisdom and offer fresh perspectives enable us to position the sector to think boldly and embrace innovative approaches, igniting a transformative wave of change beyond the conference. Your visionary leadership sparked meaningful discussions and planted actionable ideas that will shape the fabric of philanthropy in our region. You challenged long-standing paradigms and encouraged speakers and delegates to re-examine their roles, embrace collaboration, and prioritize sustainable impact; we still hope to partner in scaling this up. Thank you once again for your noteworthy support and for igniting a new era of action, partnerships, and purpose-driven philanthropy. We look forward to the unlimited possibilities of future collaborations and continuing our collective pursuit of a brighter and more equitable society.

Evans O. Okinyi

Chief Executive Officer East Africa Philanthropy Network (EAPN)

I have known SGS Consulting since my time working at the Zambian Governance Foundation and I have been impressed by their dedication to building the infrastructure for community philanthropy, providing organizational development services in the social justice sector, and enhancing education improvement and development.

Tarisai Jangara

Communications for Development Specialist. Community Philanthropy Advocate